Shipping policy

Shipping Policy

Free Shipping We offer free standard shipping on all orders over $19.99. Orders under $19.99 are subject to a shipping fee calculated at checkout based on your location.

Processing Time All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

International Shipping We ship worldwide. Delivery times vary by destination and local carrier conditions. You will receive an estimated delivery window at checkout.

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your package every step of the way.

Customs & Duties International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the recipient and are not included in our shipping fees.

Lost or Undelivered Packages If your order has not arrived within a reasonable timeframe, please contact us at support@freeforge.store. If your package is confirmed lost, we will issue a full refund or reship your order at no additional cost — guaranteed.

Contact Us For any shipping-related questions, our team is available 24/7 at support@freeforge.store.